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where and why nyc weather, social networking and mobile technologies gel

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This one’s a somewhat lighter post, mainly a few observations about how, of all things, New York City weather, social networking and mobile technology all seem to gel quite effectively these days.

Last week, just back from the ITP Spring Show at Manhattan’s Tisch School of The Arts, I took a quick break strolling across Union Square, on my way to Yaron Samid’s latest NY Video 2.0 meetup event.
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ever got pinged by your CEO? – redux

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A quick update on my recent ever got pinged by your CEO? post, and some related commentary on online social media in the enterprise world.

Presumably by way of a forward-thinking PR department close to Deutsche Telekom management (indeed my employer), I recently received a LinkedIn invite to connect to DT CEO Rene Obermann.
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a new age of political dialog marketing – a whole new level of citizen participation

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By most measures, the White House’s first online town hall meeting was a smashing success.

A whooping 104,081 email submissions and 3.6 million votes later, today, the US irreversibly gained a whole new level of citizen participation.

To that point, the White House actually created a namesake post exactly for that purpose.

What should come next, in my mind, would be to ensure that this new-found form of political dialog marketing will continue to be exactly that – an ongoing, productive dialog to and fro the electorate and the elected.

To that point, anyone in digital media building and growing a brand online knows, focused quality discussion across the social graph is not as easy as it sounds.

After all, the Web’s bull horn capabilities are very much a two-way street. And media outlets everywhere are likely eager to pick up on any disgruntled citizen that felt s/he didn’t get a proper response.

So beware White House, from now on be prepared to handle your incoming emails with great care.

It’s all about keeping the conversation going.

  

streaming and chatting at media summit NY…

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I recently attended my first conference by live webcast – Media Summit New York.  Streaming was handled by scribemedia, which did a very nice job of it.  I wasn’t able to sample every panel because they were only shooting in one of the two session rooms, but it turns out there was something about “tele-attending” this conference that almost made up for that…

First, I’ll admit it – while I find the technology to be valuable in certain situations,  I’m by no means out there on the evangelical front lines of social networking (in fact, it’s only recently that we’ve twitter-enabled ourselves here at digitalmissive.com).

As a bit of a skeptic to begin with, I’ve also been a little ambivalent towards the combination of social networking and long-form premium internet video.  I’ve just felt there wasn’t a huge value-add there; that lean-back television viewing is by its nature a primarily passive pastime, and that the average viewer would not care to chat and text while watching their favorite show form the couch – and to the extent internet video is all about the ability to view content non-synchronously, real-time chatting about a show in progress isn’t really possible anyway.

But that was before I had the  experience of chatting and streaming during that first Media Summit panel – compared to sitting there silently in a live audience with perhaps one chance to interact briefly during the Q&A, watching the stream while having the option to freely exchange thoughts and opinions with my fellow cyber-audience members was really exciting.  I almost felt myself wondering if I would actually prefer watching the live stream to being there in person – just for the chatting alone.

Overall,  though, of course the advantages to attending these events in person trumps the live chat advantage – but how ironic, that attendance at panel discussions on the potential disruptive nature of internet video could end up being affected by …internet video.

So, mea culpa.  I get it.  Social networking and video can be cool – especially for events such as conferences.  Back at home on the next generation of internet-enabled televisions, it could be great, too – for sports, politics, and maybe American Idol.

But great enough to make implementing a keyboard-like interface?  I’m still not sure…

  

the emperor’s new clothes – a boon for social software?

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I know this is not a political blog. But Washington’s elected officials seems to have gone (finally) seriously digital

And I just can’t help myself but chime in.

I recently wrote about the Obama administration’s fervor for online social networking and viral (political) marketing.

Turns out US Congress representatives have long taken similar interest in making Web 2.0 their own

No matter where you stand politically, I believe this is generally good news for the technology industry, plus associated consumer software products and applications.

From mundane announcements of “one minute speeches” to instantaneously delivered results on House votes, at least since November 2007, the Clerk of the US House of Representatives regularly provides copious live updates “scraped” right from daily session inside the House chambers.

Then I got curious. Did I also miss the US Senate’s foray into micro-blogging

Sure enough, I did 

Although seemingly limited to Senator votes on the floor alone, Twitter has been carrying those posts at least since November 2007.

Turns out, they all nicely track back to govtrack.us, an independent Web site to “help the public research and track the activities in the US Congress.

Little did I know, D.C.’s interest in twittering created a new virtual C-SPAN if you will, sort of the “local access” approach parsed out one online message at a time.

And during yesterday’s historic session (voting on a trillion dollar support budget no less), US House representatives took to Twitter like college students (secretively, under their desks), pushing Blackberry and smartphone keys – eager to issue last-minute statements right from inside House chambers.

To top it all off, now even closed-door Presidential meetings experience their first Twitter “leaks”.

So, if this is not a political blog, why am I (still) writing about this stuff?

I am simply excited about how Web 2.0 is rapidly growing up, maturing from its early teenage “angst” appeal to a “mainstream” text and video channel – all within a couple of years.

Think of it.

As more politicians, news outlets and civic organizations thrive to adopt Web 2.0-style concepts, instant viral messaging from elected officials and others raise the legitimacy of collaborative software as a whole.

From Facebook, MySpace, YouTube, Twitter, Qik, or Utterz, you name it, this is good for the devices and the connecting broadband services that support Web 2.0 at home and on-the-go.

If you still think this trend is not real, the US Postal Service announced today a fiscal-year loss of at least $6 billion, due to a 4.5% drop, or 9 billion items replaced by email and other forms of digital viral communications. 

And although it is not entirely clear to me that the same $6 billion shifted into Web 2.0 software in its entirety  (most social networking and micro-blogging services are free or ad-based at best), it clearly shows a fundamental shift in how we capture and disseminate information these days.

On that note, have you twittered today?

  

digital governments, without heads-of-state?

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Oops, I stand corrected. My mid-December post about US presidential interests in post-campaign viral marketing wondered whether European heads of state would follow Mr. Obama’s lead.

Little did I know (I should have checked), Germany’s chancellor Angela Merkel has been podcasting weekly since mid 2006

Kudos to her (rather early) interest in this still relatively new digital medium. But this made we wonder, whether I had missed others among Europe’s leading politicians. 

As to France, I was unable to find anything on President Nicolas Sarkozy. Maybe this is because he is still relatively new in office and hasn’t quite gotten around.

But so is Prime Minister Gordon Brown over in the UK. But at least he does have his own website.

Although so far void of regular podcasts to the nation (and anyone else, for that matter), his site at least provides YouTube links to various ad-hoc press conference. A start.

Meanwhile, over in The Netherlands, Prime Minister Jan Peter Balkende has not yet taken to video podcasting either, it seems. I am somewhat surprised.

Turns out, neither does the country’s monarch seem interested in this sort of “modern” communication.

What makes me wonder is whether heads-of-state podcasts (or the lack of the same) are an indication for any government’s true commitment to bringing its country into the digital age. 

Like a CEO running a company, if you don’t try your own products, how would you know they work?

Any thoughts on this?

Be encouraged to chime in.

  

back to the future…

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“You think we need this phone anymore?” I asked my wife.  Although I’d retired ye olde twisted copper line a few years back, going that one step further and losing the VOIP phone – well, that felt a little reckless.  But the fact remained that aside from a weekly call to my wife’s family in Germany, our use usage of that line had dwindled down to getting the occasional cold call for donations from the Police Benevolent Association of New York City (where I hadn’t lived for several years).

Live Simple.  Lean and Mean. (or our pale bourgeois version of it, at least) – to us, it seemed like a good idea at the time.   It turns out we weren’t alone: a recent US government survey claims that 17.5% (or 1 in 6) US households now depend exclusively on cellular networks for telephone service.

Nevertheless, I’ve found these major home network revisions require (ahem) particularly well documented key stakeholder buy-in, so I waited a week or two and asked Anja once again if Skype could be a workable Vonage replacement for her calls home.  Only after getting further assurance did I finally make the ‘Dear John’ call to break it off with Vonage (at one point, to spare the call center operator from having to go through his whole customer retention script with me, I think I might have actually said “it’s not you, it’s me”).

As it happened, though, both Anja and I came to rue that fateful day: my comeuppance coincided with a switch to the iPhone – or should I say to the remarkably dismal (in the NYC metro area at least) AT&T voice network that comes tethered to it like a ball and chain.  For her, it turned out she hated having to either boot up the laptop and run Skype or try to cradle a tiny cell phone on her shoulder during those leisurely Sunday morning calls home to Germany after all…

She’s one resourceful e-shopper, though, and soon came across what I think could be the Next Cool Geek Accessory – the retro cell phone handset. While she uses hers only at home for purely ergonomic reasons, I can imagine these things starting to turn up on the streets of the Williamsburg (and other ghettos of hip), just as black horn rim glasses did 10 years ago.  For the rest of us (those of us old enough to remember), making a call with these huge ancient headsets is somehow strangely reassuring.

Yep. I like this thing – both for the sheer comfort and clunkiness of it, as well as for the juxtaposition of vintage design and current technology – there are even Bluetooth and USB versions available.

Who knows, if my AT&T voice coverage ever improves enough to make it worthwhile, I might just get a Bluetooth handset for my iPhone…

  

barack to all: let’s keep the conversation going. part II

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Last week, I quipped about president-elect Barack Obama’s recent commitment to video-taping the weekly Democratic radio address.

The more I think about this though, the new presidential over-the-top social viral video strategy brings up some interesting questions:

For starters, as the new administration is keen to leverage the benefits of ubiquitous online video distribution, what keeps the public from possible Obama video fatigue? 

As of today, we are in week five of the elect-president’s weekly video address and already audiences are dropping off faster than a second rate soap opera could on broadcast TV.

As of writing this post, the new administration’s first video address posted to YouTube on November 15 generated 247,600 average weekly video streams.

However, for Mr. Obama’s more recent weekly messages, viewer attention declined noticeably.

Videos published to YouTube in week three and two generated only 174,805 and 115,106 streams respectively – that’s as much as 46% fewer streams delivered compared to Mr. Obama’s first weekly video address.

But then again, last week’s video addressed the nation’s pressing issue of steadily raising job losses, as a result garnering a record 445,613 streams in only seven days. 

Clearly, subject matter matters as audiences have an acute understanding of what they deem important enough to log on, view, and listen repeatedly. 

The other thought I had, the idea of a regular viral presidential video address will capture eyeballs and minds not just among US audiences, but also around the rest of the connected globe.

By design in and outside of YouTube, Web video by nature is shared freely and abundantly. Mr. Obama’s taped messages make no exception.

Thus, from East to West, North and South, the first of these weekly video messages are likely spreading globally and virally as we speak.

Does that mean Germany’s Chancelor Angela Merkel will soon start her own weekly video campaign?

Are any regular video posts forthcoming from the heads of state in France, the UK, Iran, or Iraq?; prepared to deal with the resulting online feedback of citizens everywhere chiming in?

Interestingly, as little as ten years ago all of this would have been unimaginable.

YouTube and its ample offspring of amateur video snack sites simply didnt exist. Neither did the prerequisite broadband lines, nor PCs with processors fast enough to make Web video fun.

Fast forward, in one swoop the US presidential web video address legitimizes how far we have come in democratizing media in the past years.  

This one’s for the history books.

Rather than trying to avoid (undesireable) discourse and debate, the new White House resident seems to signal honest interest in point-to-point dialogue versus the age-old hub-and-spoke system of commercial journalism. 

The question remains whether the idea of open viral dialog can help jointly create something better down the road. 

Or is the Web’s innate capability of cheap and ubiquitous distribution to and by all merely a zero-sum game?

Well, history books might tell.

 

 

 

  

ever got pinged by your ceo?

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This doesn’t happen every day.

Rene Obermann, the Deutsche Telekom CEO himself, just pinged me, inviting me to connect to his LinkedIn profile. 

Now, two things came to mind instantly: Who else at DT got pinged? And why so late at night?

As to the former, it seems fair to assume the same invite went out to 200,000 or so of my other Deutsche Telekom colleagues around the globe.  (Because, although a Deutsche Telekom employee, I am certainly not close enough to Mr. Obermann to qualify for a personal one-on-one invite to his social network. More about this later).

As to why so late at night, myself in New York right now, my Blackberry took notice of the invite to connect to Mr. Obermann at a surprisingly late 10:43 PM EST.

Which means someone in Germany – where DT’s HQ resides – got up rather bright and early (4:43 AM to be exact), to get this out to me.

So what does this all mean?

A)  No doubt, when the top executive of a multi-national company pings you via LinkedIn, you know Web-based social networking has hit mainstream.

That’s a good thing I suppose. (Even when you know, it is his PR team that drives the initiative).

B) Driving traffic worth 200,000 individuals (at least potentially) towards a single social network doesn’t happen every day. Not even at such a popular site as LinkedIn has become.

On balance though, I don’t think they’ll mind.

C) My guess is more messages will be forthcoming from my CEO; presumably all via internal PR, all DT-related I suppose, and designed to induce informal dialog, outside corporate walls and a T-branded environment.

Whether this is going to work, let’s see. But I am certainly smitten by this new openness permeating not just inside DT’s CEO office, but in many other places these days.

Then I got really curious.

What if all the CEO’s of other leading European telecom giants have long been on LinkedIn, and I just didn’t know.

Could Rene be late in this, merely following and not leading his peers into the nebula of Web 2.0 ?

Well, turns out, France Telecom CEO Didier Lombard himself is currently not on LinkedIn. But the company maintains a corporate profile, so far with 556 FT employees auto-grouped by LinkedIn under the corporate umbrella.

Telecom Italia Franco Bernabe is indeed on LinkedIn, but so far with zero connections. What went wrong there?

Then there is BT CEO Ben Verwaayen. Yes, Ben does maintain his personal LinkedIn profile. Even better (little did I know), we are only two degrees removed. 

Tuns out, his profile page only shows a single connection so far. And the one connection separating Ben and I is someone with 500+ connections. Hardly a quality contact, I suppose.

And how about closer to (my) home, the US? Are the leading US telco CEOs populating LinkedIn?

As of my writing these lines, AT&T CEO Randall Stephenson is curently not present with a profile.

Neither is Verizon CEO Ivan Seidenberg. 

Either they (and their PR team) haven’t gotten to it, I am thinking, or they (and their PR teams) found it simply not worth their while. Who knows?

Backt to Rene Obermann. Unlike the other telco CEOs on LinkedIn, he publicly distributes a Gmail address, and has set his profile to allow insight into who else is connecting to him at any time.

This signals a level of engagement interests way above and beyond his telco peers.

Upon my last check, though (at 12:03 AM EST), his public LinkedIn profile still showed a mere eight connections.

While not overly impressive, heed the time difference, folks. I suppose some of my colleagues have literally yet to wake up to their CEO’s surprising early morning ping.

  

oh, one more thing about the long tail effect

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While we’re on the subject of record long tail voter aggregation and its impact on democracy, the unprecedented accumulation of small-size incremental financial contributions during the current US presidential campaign marks another success story for the long tail of citizen ingenuity.

According to OpenSecrets.org, over 90% of an impressive $640 million raised by the Barack Obama campaign came from individuals rather than corporations or entrenched interest groups.

And the bulk of that was contributions under $200.

Amazing what a lot of a little can accomplish in its aggreate value – to the benefit of all.

On that note, for all you digital media marketers out there (opportunistically speaking, of course), the current long tail campaign donation phenomenon clearly demonstrates the significant power of consumers’ take on ”motive and opportunity”.

From digital video and online books to for-pay widgets and Twitter posts, monetizing the long tail of any of these things depends on whether they truly matter to people and their lifes.

Meaning, if “the cause” is right, wallets open up.

It clearly worked during the recent Presidential campaign. What does that mean to future branded product campaign designs?

To be sure, way way before Chris Anderson’s pointed Wired article (re)discovered the right side of the curve for us, something as old, tried and proven as democracy knew to utilize the long tail phenomenon all along; to ensure that all, not just a select few partake in shaping government at large.

So, in many ways, we’re only coming full circle here.

Who knew? Democracy as an ingenious grass-root marketing campaign.

Glad it worked so well this time.

  


The articles posted on digitalmissive.com reflect the personal views and opinions of Brian Ales and/or Andreas Wuerfel, and as such do not necessarily reflect the positions of our employers, clients or their affiliates. Furthermore, any views or opinions expressed by visitors commenting on articles posted on digitmissive.com are theirs and theirs alone, and do not necessarily reflect ours.