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ever got pinged by your CEO? - redux

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A quick update on my recent ever got pinged by your CEO? post, and some related commentary on online social media in the enterprise world.

Presumably by way of a forward-thinking PR department close to Deutsche Telekom management (indeed my employer), I recently received a LinkedIn invite to connect to DT CEO Rene Obermann.
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ever got pinged by your ceo?

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This doesn’t happen every day.

Rene Obermann, the Deutsche Telekom CEO himself, just pinged me, inviting me to connect to his LinkedIn profile. 

Now, two things came to mind instantly: Who else at DT got pinged? And why so late at night?

As to the former, it seems fair to assume the same invite went out to 200,000 or so of my other Deutsche Telekom colleagues around the globe.  (Because, although a Deutsche Telekom employee, I am certainly not close enough to Mr. Obermann to qualify for a personal one-on-one invite to his social network. More about this later).

As to why so late at night, myself in New York right now, my Blackberry took notice of the invite to connect to Mr. Obermann at a surprisingly late 10:43 PM EST.

Which means someone in Germany - where DT’s HQ resides - got up rather bright and early (4:43 AM to be exact), to get this out to me.

So what does this all mean?

A)  No doubt, when the top executive of a multi-national company pings you via LinkedIn, you know Web-based social networking has hit mainstream.

That’s a good thing I suppose. (Even when you know, it is his PR team that drives the initiative).

B) Driving traffic worth 200,000 individuals (at least potentially) towards a single social network doesn’t happen every day. Not even at such a popular site as LinkedIn has become.

On balance though, I don’t think they’ll mind.

C) My guess is more messages will be forthcoming from my CEO; presumably all via internal PR, all DT-related I suppose, and designed to induce informal dialog, outside corporate walls and a T-branded environment.

Whether this is going to work, let’s see. But I am certainly smitten by this new openness permeating not just inside DT’s CEO office, but in many other places these days.

Then I got really curious.

What if all the CEO’s of other leading European telecom giants have long been on LinkedIn, and I just didn’t know.

Could Rene be late in this, merely following and not leading his peers into the nebula of Web 2.0 ?

Well, turns out, France Telecom CEO Didier Lombard himself is currently not on LinkedIn. But the company maintains a corporate profile, so far with 556 FT employees auto-grouped by LinkedIn under the corporate umbrella.

Telecom Italia Franco Bernabe is indeed on LinkedIn, but so far with zero connections. What went wrong there?

Then there is BT CEO Ben Verwaayen. Yes, Ben does maintain his personal LinkedIn profile. Even better (little did I know), we are only two degrees removed. 

Tuns out, his profile page only shows a single connection so far. And the one connection separating Ben and I is someone with 500+ connections. Hardly a quality contact, I suppose.

And how about closer to (my) home, the US? Are the leading US telco CEOs populating LinkedIn?

As of my writing these lines, AT&T CEO Randall Stephenson is curently not present with a profile.

Neither is Verizon CEO Ivan Seidenberg. 

Either they (and their PR team) haven’t gotten to it, I am thinking, or they (and their PR teams) found it simply not worth their while. Who knows?

Backt to Rene Obermann. Unlike the other telco CEOs on LinkedIn, he publicly distributes a Gmail address, and has set his profile to allow insight into who else is connecting to him at any time.

This signals a level of engagement interests way above and beyond his telco peers.

Upon my last check, though (at 12:03 AM EST), his public LinkedIn profile still showed a mere eight connections.

While not overly impressive, heed the time difference, folks. I suppose some of my colleagues have literally yet to wake up to their CEO’s surprising early morning ping.


dailies’ digital balancing act

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Business Week recently ran a telling article about the state of the German dailies industry.

The magazine argues - despite dropping ad sales overall - “special interest”-focused print media seems to do reasonably well in an otherwise hotly competitive marketplace for news.

Compared to many of its ailing US peers, popular dailies such as Berlin-based Bild apparently knew to focus on exclusive content, and embrace (rather than fight) innovation early enough to succeed. 

What’s more, Bild and other dailies managed to benefit from German readers’ somewhat slower flight to online media alternatives. Turns out, in an increasingly crowded field of German dailies publishers, readers seem to find solice in established print media brands they have known for years.

Still, competition remains tough; with increasing pressure not just from semi-professional and user-generated news sites, blogs, and online video, but also from at least 600 branded online editorials trying to compete for diminishing audiences and a shrinking ad revenue pie.

In the US a similar “doom-and-gloom” scenario persists, but the “pain” of market share loss felt by state-side newspapers seem more urgent compared to their German peers.

Seeking a solution to the mess, the Newspaper Association of America recently published its own state-of-the-industry stats, and, along with that, recommended 8 steps towards dealing with its own challenges of dropping circulation and ad sales.

Meanwhile, over in Germany, Bild intuitively took some of these recommendation to heart, yet went beyond its US peers’ 8-step plan.

Among other things, it partnered with Germany’s #1 consumer online portal, Deutsche Telekom-owned t-online.de, and later, started selling pre-paid mobile phone services at newsstands, right where its dailies sell.  (The service affords customers unlimited online access as long as they are reading bild.de online).

While the former provided instant traffic boost to its first branded online site, the latter helped to make up for revenue losses from ad sales moving to the Web. 

Of course, Bild is infamous for its daily coverage of sex and crime. Unlike in the US, nudity not a problem to the extend shown (think topless models on the cover looking for a date), maybe its the oldest trick in the book that does the trick for Bild.

I doubt this would be an option for Bild’s US newspaper publishing peers.

UPDATE:

What’s good for the goose is good for the gander. Today, the New York Times reported about BusinessWeek’s planned launch of BusinessExchange.

The Wiki-meets-social networking sites seeks to amalgamate professional and user-generated news into a new and (hopefully) successful online news experience.

Clearly this is BusinessWeek’s own attempt to fight off lagging ad sales from ongoing audience fragmentation and ubiquitous “anytime, anywhere” content competition.



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