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now playing on your game console…

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The groundswell of interest in finally getting internet video over to the television in such a way that avoids the clunky computer-centric workarounds we’ve seen to date is picking up steam - just in time for next month’s CES show.

While this is much as we expected, a more surprising (and related) development is the resilient strength in game console sales:

  • As of October, the video game industry is up 18% year-over-year, and remains on track for a record year.
  • Microsoft reports November was its biggest xBox month ever in Europe, with sales up 124% over last November.
  • According to a recent Pew Internet & American Life Project survey, more than half of American adults play video games, and 20% play every day.  More importantly (because after all, this is the future we’re talking about here), a full 81% of respondents between the ages of 18 and 29 are home video gamers.  And the gender gap is less than one would think: while 55% of adult males play, surprisingly, 50%of adult females report playing as well.

Needless to say, given the current economic climate, numbers like these are quite impressive – and suggest the game console could be a much more viable solution to that pesky internet video ‘last yard’ problem than previously thought.  With that, a brief overview of the three competing platforms:

Sony Due to an ongoing price war, Sony now loses money on each PS3 it sells, according to Macquarie Securities analyst David Gibson.  However, the company is firmly committed to the PS3 as an integral part of their long-term internet video strategy, and just rolled out a newly revamped Playstation Network direct video download service for the PS3.  What’s unique about the PS3?  Sony is able to leverage its unique position as both a CE manufacturer and a major film studio, and recently made Sony Pictures’ summer Will Smith vehicle ‘Hancock’ available via download prior to the DVD release.

Microsoft The complex and expensive prospect of upgrading the home PC to Vista Premium or Ultimate just to get internet video to the television has unsurprisingly proven less than compelling to most consumers.  In contrast, over the recent Thanksgiving weekend Microsoft reports a 25 percent increase over last year’s already robust sales of 310,000 xBox units - in short, it’s clear where the growth is.  Like Sony, Microsoft has a direct video download service for their game console (and like the Playstation Network, the xBox Live Marketplace offers a large number of titles in HD).  What’s unique about the xBox 360?  The Microsoft download library is larger than the recently launched Sony service’s, and in addition, the xBox can now also stream content from your Netflix ‘Watch Instantly’ queue (in other words, but an xBox, get Roku functionality for free).  While (like Roku) titles must be added to the queue from the Netflix website, the ability to both stream and download (and the better selection for both) gives the xBox an edge over the PS3 in terms of internet video functionality.

Nintendo Here we have a bit of a wild card.  Thanks to their groundbreaking motion-sensing remote control (and a unique selection of games made possible by it), the Nintendo Wii is the market leading game console in the US, selling 34.6 million units for 2008 Q3 (compared to 16.8 million for the PS3 and 22.5 for the xBox).  The company has been remarkably circumspect regarding its plans for internet video, though – so look for some kind of announcement shortly, perhaps at CES in January.  What’s unique about the Wii?  With no hard drive, any internet video solution would be streaming-based – which is just as well, since the Wii has only 480p (DVD) resolution anyway (although it’s worth noting that real-world demand for HD video has proven surprisingly low).   But perhaps the most interesting aspect of the Wii is the motion sensing remote – as user interfaces get more advanced to support direct internet video access from the TV, we expect this point-and-click technology to replace the cluttered button-filled remotes of today.

Who knows, Apple TV and Vudu have certainly gotten a lot of things right, but neither has yet made a meaningful impact on the market – perhaps the Trojan Horse of online mutli-player video gaming will be just the added value proposition needed to make for a compelling ‘Last Yard’ solution.


internet video - does it all come down to the remote?

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I’ve long been of the opinion that longer-form (professionally produced) internet video will happen on a truly widespread scale only when the problem of getting that content over to the television is solved – and that current discussion of internet video (and how to how to best monetize it) is often based on two false premises:

  1. The personal computer will continue to be the primary internet video delivery device.
  2. Internet video is about short- and mid-form content.

Such discussions often completely fail to adequately recognize how profoundly game-changing direct access to the internet from the next generation of TVs and set-top boxes will be.  In other words, while short form internet video (user-generated or otherwise) will always be a workplace diversion, the main event has not happened yet - we’re still in merely a transitional, evolutionary phase of the process - a process which will end at the couch, not the desk.

Where are we now?   Several major CE manufacturers are currently offering their first generation of standalone internet-enabled devices (each partnered with one or more internet video services):

Hardware:                                Service:

  • Sony Bravia, PS3               Sony Playstation Network, Amazon on Demand
  • Roku                                   Netflix, more to come…
  • LG                                      Netflix, more to come…
  • AppleTV                             iTunes
  • TiVo                                   Amazon, Netflix
  • HP MediaSmart                  CinemaNow, including others
  • Microsoft xBox360            xBox Live Marketplace, Netflix

The problem with the above scenario is that no computer means no web browser, which means no Flash – so each OEM wishing to offer multiple services directly via their network interface-enabled hardware (TV, DVD, PCR or set-top box) has had to implement the interface to each service partner individually – a tremendously inefficient reinventing of the wheel.

Therefore, I’ve long felt that what’s needed is a standardized technical protocol for CE hardware to interface with these multiple video services.  Last week, Reed Hastings of Neflix expressed a similar view, noting that in the absence of standardization, “Everyone’s going to have to do customer interfaces for each device”, and further, that it’s “slowing down the market tremendously.”

While the web standards we now take for granted were developed in the shelter of academic and government agency environments, there’s a huge amount of money (and an equal amount of competing agendas) at stake in the internet video space – so the development of a new standard from the ground up at this point seems highly unlikely.  Instead, an embedded web browser running Flash (and/or Microsoft’s Silverlight) sounds like the better idea (Sony has already moved in this direction, embedding the highly-regarded Opera browser into its Bravia line of network-enabled TVs).

Admittedly, though, web on the TV leaves a bad taste in the mouth – previous attempts suffered from three major issues:

  • Bandwidth
  • Screen resolution
  • User interface

Of these three, two are already solved: most broadband connections are now capable of streaming at least SD video, and increased resolution of HD TV makes web text quite readable. The third issue alone remains: the user interface.  Recognizing this, Hastings predicts a new generation of Nintendo Wii-like pointer/motion remotes to replace the primitive up/down/left/right arrows (and four dozen other never-used buttons) on today’s remotes (interestingly, Apple has recently filed for a patent on some technology for just such a device).

Look for this to be the big story at the CES show this January…


the case for simplicity

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“We want to hire the geek.” “We’re looking for people who are in touch with their inner nerd.”

By now, this is taken as gospel: hi-tech industry HR 101. While I’m not going to dispute the advantages of having a passion for what one does, I would make the case that there’s more involved in creating effective consumer-facing technology than just software development and engineering - and all too often, clarity and simplicity in product design (especially at the UI level) is given short shrift. That this somehow remains the case despite the spectacular successes of effective technology wrapped in a friendly, simple, well-designed interface (think iPod, think google) – baffles me. I guess I can understand how easy a mistake it is to make, given the current hi-tech corporate ‘culture of the geek’ - but it’s clear to me that a lot of companies building technology for the average user could do better by keeping a few more tech people out of the room when defining their use cases and user interfaces.

In other words, consumer software and CE hardware firms should continue to place a premium on hiring smart people - clear-thinking, logical people – but perhaps a few less technical fetishists, at least in areas that aren’t purely technical (it’s as if Toyota would bring a car to market with a dashboard designed by the team responsible for engineering the automatic transmission).

The end user should also be shielded from complexity and the kind of feature-bloat found in products such as MS Office, which is often the direct result of too many engineers going unchecked, all looking make some kind of mark on the product in advance of their next review (IMO, one of the best – or worst – cases of a bloated unfocused design sitting on top of otherwise great software is the Nero suite of optical drive applications).

The bottom line: engineering and design are separate (often mutually exclusive) talents – and should be treated as such. Consumer hardware and software companies should feel as much of a responsibility to design well as to code well.

Some companies in the video over IP sector are getting it right – hulu.com and the Netflix Roku set-top box come to mind (although due an extremely limited selection of available titles, the Roku box will ultimately amount to not much more than a proof-of-concept exercise - with a core competency in DVD rental, Netflix is understandably reluctant to do much more than stick their toe in the digital delivery business for right now – but I digress…)

Let me close by putting it in empirical technical terms - “Brian’s Theorem of Design”:

  • simplicity times (power + quality) = elegance
  • elegance squared = user buy-in


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