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hey you, get off of my cloud… (the internet, inc. – pt. 2)

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Net Neutrality.  Up to now, the conventional definition of the concept has been that internet service providers shall be prohibited from “blocking or slowing content from some applications or companies” (as quoted from a recent NetworkWorld article).  Arguably, the definitive infraction against this particular notion of Net Neutrality was Comcast’s recent ‘managing’ of Bit Torrent traffic via the insertion of spurious connection reset packets.

However, the whole issue the issue of Net Neutrality (at the last mile between the ISP and the consumer, at least) is rapidly becoming a moot point: in preparation for the expected explosion of demand for longer-form video over IP, most major carriers are now scrambling to assemble and/or acquire proprietary content delivery networks (CDN)s to avoid the ever more congested and unpredictable system of routers out there in the public cloud (a recent post about just what Google, Microsoft, and Verizon are up to can be found here).

So while your neighborhood ISP might maintain a commitment to Net Neutrality itself, the real action is well upstream, as major corporations join already established CDN players such as Akamai, Edge Networks, and Yahoo’s Cloudfront to distribute and/or cache digital media content out along the edge of the cloud, in effect forming competing private mini-clouds to minimize the role of the public internet itself.

Put another way, in the purest sense of the term, Net Neutrality has already become something of an anachronism – not due to any localized slowing down of unfavored packets at the ISP level, but due to a globalized speeding up of favored packets on CDNs, before they ever reach the ISP.   A recent Wall Street Journal article touches on just this nuanced distinction: according to Google, their recent proprietary internet/CDN initiatives “do not rely on the carrier’s unilateral control over the last-mile connections to consumers, and also do not involve discriminatory intent“ – and even the independent public interest organization Public Knowledge (whose directors include internet academic and Obama advisor Lawrence Lessig) now maintains that “caching in no way is a part of the Net Neutrality issue.”

I’m of the opinion there’s considerably more gray area here.  But no matter – since the public internet will simply not scale to meet the anticipated bandwidth demand once short-tail (mainstream) premium digital media over IP becomes widespread, both carriers and content owners will increasingly invest in proprietary content delivery networks – and as consumers buy into the mass-market internet video offerings made possible by these high-performance CDNs, the very concept of Net Neutrality will seem increasingly quaint – and the “internet” as a whole will come to resemble the American health care system: multi-tiered and largely privatized.

So to the extent long-form video over IP ultimately enjoys widespread mass-market success,  the innocent ideal of a truly egalitarian and fundamentally neutral internet is destined to end, no matter what your local ISP’s policies are.

Don’t shoot the messenger…   :-)

  

barack to all: let’s keep the conversation going. part II

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Last week, I quipped about president-elect Barack Obama’s recent commitment to video-taping the weekly Democratic radio address.

The more I think about this though, the new presidential over-the-top social viral video strategy brings up some interesting questions:

For starters, as the new administration is keen to leverage the benefits of ubiquitous online video distribution, what keeps the public from possible Obama video fatigue? 

As of today, we are in week five of the elect-president’s weekly video address and already audiences are dropping off faster than a second rate soap opera could on broadcast TV.

As of writing this post, the new administration’s first video address posted to YouTube on November 15 generated 247,600 average weekly video streams.

However, for Mr. Obama’s more recent weekly messages, viewer attention declined noticeably.

Videos published to YouTube in week three and two generated only 174,805 and 115,106 streams respectively – that’s as much as 46% fewer streams delivered compared to Mr. Obama’s first weekly video address.

But then again, last week’s video addressed the nation’s pressing issue of steadily raising job losses, as a result garnering a record 445,613 streams in only seven days. 

Clearly, subject matter matters as audiences have an acute understanding of what they deem important enough to log on, view, and listen repeatedly. 

The other thought I had, the idea of a regular viral presidential video address will capture eyeballs and minds not just among US audiences, but also around the rest of the connected globe.

By design in and outside of YouTube, Web video by nature is shared freely and abundantly. Mr. Obama’s taped messages make no exception.

Thus, from East to West, North and South, the first of these weekly video messages are likely spreading globally and virally as we speak.

Does that mean Germany’s Chancelor Angela Merkel will soon start her own weekly video campaign?

Are any regular video posts forthcoming from the heads of state in France, the UK, Iran, or Iraq?; prepared to deal with the resulting online feedback of citizens everywhere chiming in?

Interestingly, as little as ten years ago all of this would have been unimaginable.

YouTube and its ample offspring of amateur video snack sites simply didnt exist. Neither did the prerequisite broadband lines, nor PCs with processors fast enough to make Web video fun.

Fast forward, in one swoop the US presidential web video address legitimizes how far we have come in democratizing media in the past years.  

This one’s for the history books.

Rather than trying to avoid (undesireable) discourse and debate, the new White House resident seems to signal honest interest in point-to-point dialogue versus the age-old hub-and-spoke system of commercial journalism. 

The question remains whether the idea of open viral dialog can help jointly create something better down the road. 

Or is the Web’s innate capability of cheap and ubiquitous distribution to and by all merely a zero-sum game?

Well, history books might tell.

 

 

 

  

ever got pinged by your ceo?

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This doesn’t happen every day.

Rene Obermann, the Deutsche Telekom CEO himself, just pinged me, inviting me to connect to his LinkedIn profile. 

Now, two things came to mind instantly: Who else at DT got pinged? And why so late at night?

As to the former, it seems fair to assume the same invite went out to 200,000 or so of my other Deutsche Telekom colleagues around the globe.  (Because, although a Deutsche Telekom employee, I am certainly not close enough to Mr. Obermann to qualify for a personal one-on-one invite to his social network. More about this later).

As to why so late at night, myself in New York right now, my Blackberry took notice of the invite to connect to Mr. Obermann at a surprisingly late 10:43 PM EST.

Which means someone in Germany – where DT’s HQ resides – got up rather bright and early (4:43 AM to be exact), to get this out to me.

So what does this all mean?

A)  No doubt, when the top executive of a multi-national company pings you via LinkedIn, you know Web-based social networking has hit mainstream.

That’s a good thing I suppose. (Even when you know, it is his PR team that drives the initiative).

B) Driving traffic worth 200,000 individuals (at least potentially) towards a single social network doesn’t happen every day. Not even at such a popular site as LinkedIn has become.

On balance though, I don’t think they’ll mind.

C) My guess is more messages will be forthcoming from my CEO; presumably all via internal PR, all DT-related I suppose, and designed to induce informal dialog, outside corporate walls and a T-branded environment.

Whether this is going to work, let’s see. But I am certainly smitten by this new openness permeating not just inside DT’s CEO office, but in many other places these days.

Then I got really curious.

What if all the CEO’s of other leading European telecom giants have long been on LinkedIn, and I just didn’t know.

Could Rene be late in this, merely following and not leading his peers into the nebula of Web 2.0 ?

Well, turns out, France Telecom CEO Didier Lombard himself is currently not on LinkedIn. But the company maintains a corporate profile, so far with 556 FT employees auto-grouped by LinkedIn under the corporate umbrella.

Telecom Italia Franco Bernabe is indeed on LinkedIn, but so far with zero connections. What went wrong there?

Then there is BT CEO Ben Verwaayen. Yes, Ben does maintain his personal LinkedIn profile. Even better (little did I know), we are only two degrees removed. 

Tuns out, his profile page only shows a single connection so far. And the one connection separating Ben and I is someone with 500+ connections. Hardly a quality contact, I suppose.

And how about closer to (my) home, the US? Are the leading US telco CEOs populating LinkedIn?

As of my writing these lines, AT&T CEO Randall Stephenson is curently not present with a profile.

Neither is Verizon CEO Ivan Seidenberg. 

Either they (and their PR team) haven’t gotten to it, I am thinking, or they (and their PR teams) found it simply not worth their while. Who knows?

Backt to Rene Obermann. Unlike the other telco CEOs on LinkedIn, he publicly distributes a Gmail address, and has set his profile to allow insight into who else is connecting to him at any time.

This signals a level of engagement interests way above and beyond his telco peers.

Upon my last check, though (at 12:03 AM EST), his public LinkedIn profile still showed a mere eight connections.

While not overly impressive, heed the time difference, folks. I suppose some of my colleagues have literally yet to wake up to their CEO’s surprising early morning ping.

  

barack to all: let’s keep the conversation going

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OK. I admit. I am pretty psyched about president-elect Barack Obama’s recent commitment to video-taping the weekly Democratic radio address.

Psyched because it seems much more than a simple “move-over-radio” battle cry; more than just postulating the World Wide Web as the latest of many presidential (one-way) bullhorns available.

For one, the “YouTube”-ization of the weekly Democratic radio address means that a rather arcane political messaging system is coming of age.

In other words, the good old weekly radio address (finally) preps to going (legitimately) video and viral and social, in the same way as anyone’s video blog out there could.

In a way (unknowingly) echoing this season’s ABC and NBC marketing slogans, Barack Obama and team invite us to “start here” and “chime in” – but this time outside the very TV broadcasting system that for so long determined what we would see, when, and for how long.

It is certainly nothing new that a publicly elected official is unafraid to engage in a form of political messaging that – once out the door – is no longer in his control.

That’s how traditional TV (or radio and print media for that matter), works. In this the Web is no different.

But it is major that aforementioned politician whole-heartedly embraces the collaborative Web and the truly conversational two-way nature of online video given that this is past his election campaign, and that he is none less than the next President of the United States going social on his entire constituency. 

Recently asked by CNN’s Sunday talk show host Fareed Zakaria about what advice if any he would give the incoming president, Al Gore’s response was simple: “Make more expository speeches. … [the] people are downloading”.

The presidential radio address as a viral video message for all to engage with plays right into that, ups the ante for you and me, the White House versus traditional media.

Let’s see if and how this will pan out.

Have you pinged the president-elect lately?

  

e-commerce, for better or worse

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On Wednesday morning last week, a few more people than usual were probably interested in picking up the morning paper.  However, the New York Times was nowhere to be found at many new stands here in Manhattan.   The new parallel online economy was making itself felt – papers were bought in bulk throughout the city long before rush hour, and now that historic front page can be yours, suitable for framing – Buy It Now for only $99.99.

Similarly, a CNN story this morning aired regarding the online sale of Obama inauguration tickets ,  which are intended to be distributed free of charge through members of the incoming congress (currently, VIP tickets are going for the low five figures).

These two end-runs around the intended distribution mechanism put me in mind of the situation my wife faced earlier this summer when attempting to surprise me with birthday tickets to the much in-demand iMax showing of The Dark Knight during the first week of its release (I know: best. wife. ever.)  It turns out she had been trying to buy them for days via AOL’s Moviefone service , but strangely the tickets (released in maximum lots of 5) were constantly sold out: regardless of how often (or when) she checked, there were just never any tickets available – for that particular movie, the AOL site was essentially broken.  She then checked craigslist and found out where all those tickets went: a thriving business in (drastically marked-up) iMax Batman tickets.  ‘Entrepreneurs’ were grabbing all tickets within seconds of release and were reselling them on craigslist for 3 to 4 times the original price – depending on your point of view, either a complete hijacking of the system by a unnecessary additional layer of middleman, or a shining example of capitalism at its finest.

To someone who’s just paid $80 for two tickets to a movie, it seems more the former – although of course, with the power and convenience of the internet comes the occasional disruptive gaming of the system – so chances are, this kind of thing will be with us for a while.

I still like my internet.

  

oh, one more thing about the long tail effect

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While we’re on the subject of record long tail voter aggregation and its impact on democracy, the unprecedented accumulation of small-size incremental financial contributions during the current US presidential campaign marks another success story for the long tail of citizen ingenuity.

According to OpenSecrets.org, over 90% of an impressive $640 million raised by the Barack Obama campaign came from individuals rather than corporations or entrenched interest groups.

And the bulk of that was contributions under $200.

Amazing what a lot of a little can accomplish in its aggreate value – to the benefit of all.

On that note, for all you digital media marketers out there (opportunistically speaking, of course), the current long tail campaign donation phenomenon clearly demonstrates the significant power of consumers’ take on ”motive and opportunity”.

From digital video and online books to for-pay widgets and Twitter posts, monetizing the long tail of any of these things depends on whether they truly matter to people and their lifes.

Meaning, if “the cause” is right, wallets open up.

It clearly worked during the recent Presidential campaign. What does that mean to future branded product campaign designs?

To be sure, way way before Chris Anderson’s pointed Wired article (re)discovered the right side of the curve for us, something as old, tried and proven as democracy knew to utilize the long tail phenomenon all along; to ensure that all, not just a select few partake in shaping government at large.

So, in many ways, we’re only coming full circle here.

Who knew? Democracy as an ingenious grass-root marketing campaign.

Glad it worked so well this time.

  

the long-tail of democracy

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As it stands, this country is about to (re)discover the power of long tail voting.

Not since the 60s has the United States seen this kind of voter turnout. Individuals previously ignorant to the democratic process are expected to come out and vote in what clearly is a historic election.

We, members of the digital technology and media industry, have used the long tail idea gladly and often, at least since Chris Anderson’s highly recognized Wired magazine article about “the few that dominate”.

We have since flocked to the long tail concept to describe how the aggregate number of individuals previously ignored by commercial systems can populate and popularize anything from micro blogs to amateur-produced snack-size videos, or en-gross selling of long forgotten books on amazon.com.

The same “saftey in numbers” phenomenon may now be just what it took to change the direction of an entire country.

While the latter remains a promise until proven, no matter who you vote for tomorrow morning, the former is happening as we speak.

Already a record number of those previously discouraged or put off by politics have returned from their voting duties; young, first-time voters, african-americans, hispanics, immigrants, all joined by millions of others in a common believe that its worth standing in line for hours on end, convinced that the time and cause is right.

Of course our industry’s arsenal of lingo would be incomplete if we couldn’t add to the long tail moniker all sorts of related terms.

Think discovery, collaboration, and sharing. Add hyper-targeting and monetization to understand how much the past 21 months of presidential campaigning have benefited from their first dabble with Web 2.0.

Not to mention the unprecedented number of supporting broadband connections that helped to fuel the national debate.

Still, it is not entirely clear whether any side has gained on the other in its particular ability to leverage the long-tail power of the Internet.

It just might simply be a zero-sum game.

But hey. Who’s counting?

For now, let’s go and vote!

PS: For those of you eager to combine your long tail capabilities until the very last second of the democratic process, go to Current TV and fire up your Twitter and your Digg account.

PS II: To be sure, while both campaigns leveraged the long tail power of the Internet, they also knew that a linear TV feed was still a medium key enough to agree to last minute Saturday Night Live appearances or to buy millions of dollars worth of traditional broadcasting airtime to get the message outShelly Palmer’s recent post makes several salient points on the deliberate old-school-ness of those decisions. Be sure to check it out.

  

web trolls versus postal’s law

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Check out Mattathias Schwartz’s rather powerful article about the popular online message board /b/ and a subgroup of its netizens, so-called “trolls”, that have turned into serious pranksters both online and off.

While largely unharmful, a number of past troll posts and activities have had serious, even deadly consequences – at least for some of the message boarders.

Think pseudonymous posters publishing violent fantasies about female college students.

Think humiliating details about people’s online dating activities publicly revealed to cause some to loose their job.

Think what seemed to have been the mother of a girlfriend posting unnamed online messages ultimately leading to the suicide of a young girl unable to cope with the public humiliation caused by the claims made online.

My questions: Do any of these troll activities happen because of or despite the Internet’s popular existence? Is the Internet as a “public square” at all capable, let alone intended, to prevent certain social interaction from occurring online.

My take on this: The Web is a ubiquitously public “application” residing on the Internet itself.

As such it was never designed to regulate human behavior. Asking the Web to begin vetting engagement, under the current structure, it wouldn’t work. Not to mention the implications for basic civil liberties such as free speech.

Instead, attempting to curb personal behavior online would be as if anyone taking the railroad or public highway would have to adhere to specific moral, intellectual, or cultural code outside ones own in order to qualify for its regular use.

Ubiquitously available public platforms are just not set out to perform that task.

Good for pranksters everywhere, this is probably why there’s no “thou shalt not humiliate” signs posted anywhere.

Not at one’s local train station, nor shoulder-side down the highway, or anywhere on the World Wide Web.

This is because if such signs existed, they certainly would neither change pranksters’ behavior nor would they make it any easier to catch them after the fact.

Instead, when using any of our shared and (fairly) organized public systems, the large majority agrees to certain ground rules.

Some are rather obvious (such as basic societal laws), other require added sensibility and discretion. Never intended to be foolpoof, that “system” mostly works.

As to the Web, Schwartz, in his article, points to Postel’s Law: “Be conservative in what you do; be liberal in what you accept from others”.

Originally intended as a fundamental ground rule for all of us online, it seems a pretty good guideline for other public platforms as well.

  


The articles posted on digitalmissive.com reflect the personal views and opinions of Brian Ales and/or Andreas Wuerfel, and as such do not necessarily reflect the positions of our employers, clients or their affiliates. Furthermore, any views or opinions expressed by visitors commenting on articles posted on digitmissive.com are theirs and theirs alone, and do not necessarily reflect ours.