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pulver to verizon: can you hear me now - in hd?

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Last week, I attended the first HD Communication Summit, here, in New York. 

I have to confess, the concept of high definition voice transmission was new to me. 

1hd_voice

Yet, by the time I left the auditorium, Jeff Pulver and team certainly made sure I was up to speed. (For the purpose of full disclosure, although I am a “telco guy”, I am primarily focused on market analysis and vendor scouting in the fixed broadband consumer data space. That keeps core voice service topics outside my purview).

So why HD-quality voice transmission, if for decades standard-definition 300 to 3000 Hz service quality has done just fine for most of us?

Among the arguments, once people have gotten a taste of what wideband voice communications is like, they wouldn’t want to turn back - ever!  


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verizon and the iphone… we can’t wait.

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I was on vacation in Mexico several weeks ago (we’re fine, thanks), and couldn’t help but notice that the local carrier TelCel was able to deliver robust voice coverage in my hotel room situated halfway between Cancun and Belize - while back home, just across the river from Manhattan, AT&T seems unable to deliver voice coverage in all but one 4-ft. corner of my apartment.

Returning home to NYC and in need of a quick news fix, I tried using the NPR iPhone app on 23rd St. one day.  After one sentence, the data connection dropped.  I tried restarting the app - this time I heard two sentences before the connection dropped again.  I tried once more before giving up, recalling NAB president David Rehr’s recent prediction that 130 million mobile devices will be receiving mobile video by 2012 and wondering what the chances of that really were, given that getting even audio to an iPhone in Manhattan is such a hit-or-miss proposition.
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the hub, hulu breaking traditional marketing mold

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When you find back-to-back Hulu and Verizon Hub commercials rolling across your TV screen, (as I recently did in New York), you know for traditional media delivery, the times, they are a-changin’.

Turns out, the TV spot for Hulu and Verizon Hub each mark a first for their respective parent company; pitching products previously not marketed on live television.
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ever got pinged by your CEO? - redux

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A quick update on my recent ever got pinged by your CEO? post, and some related commentary on online social media in the enterprise world.

Presumably by way of a forward-thinking PR department close to Deutsche Telekom management (indeed my employer), I recently received a LinkedIn invite to connect to DT CEO Rene Obermann.
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hey you, get off of my cloud… (the internet, inc. - pt. 2)

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Net Neutrality.  Up to now, the conventional definition of the concept has been that internet service providers shall be prohibited from “blocking or slowing content from some applications or companies” (as quoted from a recent NetworkWorld article).  Arguably, the definitive infraction against this particular notion of Net Neutrality was Comcast’s recent ‘managing’ of Bit Torrent traffic via the insertion of spurious connection reset packets.

However, the whole issue the issue of Net Neutrality (at the last mile between the ISP and the consumer, at least) is rapidly becoming a moot point: in preparation for the expected explosion of demand for longer-form video over IP, most major carriers are now scrambling to assemble and/or acquire proprietary content delivery networks (CDN)s to avoid the ever more congested and unpredictable system of routers out there in the public cloud (a recent post about just what Google, Microsoft, and Verizon are up to can be found here).

So while your neighborhood ISP might maintain a commitment to Net Neutrality itself, the real action is well upstream, as major corporations join already established CDN players such as Akamai, Edge Networks, and Yahoo’s Cloudfront to distribute and/or cache digital media content out along the edge of the cloud, in effect forming competing private mini-clouds to minimize the role of the public internet itself.

Put another way, in the purest sense of the term, Net Neutrality has already become something of an anachronism – not due to any localized slowing down of unfavored packets at the ISP level, but due to a globalized speeding up of favored packets on CDNs, before they ever reach the ISP.   A recent Wall Street Journal article touches on just this nuanced distinction: according to Google, their recent proprietary internet/CDN initiatives “do not rely on the carrier’s unilateral control over the last-mile connections to consumers, and also do not involve discriminatory intent“ - and even the independent public interest organization Public Knowledge (whose directors include internet academic and Obama advisor Lawrence Lessig) now maintains that “caching in no way is a part of the Net Neutrality issue.”

I’m of the opinion there’s considerably more gray area here.  But no matter - since the public internet will simply not scale to meet the anticipated bandwidth demand once short-tail (mainstream) premium digital media over IP becomes widespread, both carriers and content owners will increasingly invest in proprietary content delivery networks - and as consumers buy into the mass-market internet video offerings made possible by these high-performance CDNs, the very concept of Net Neutrality will seem increasingly quaint - and the “internet” as a whole will come to resemble the American health care system: multi-tiered and largely privatized.

So to the extent long-form video over IP ultimately enjoys widespread mass-market success,  the innocent ideal of a truly egalitarian and fundamentally neutral internet is destined to end, no matter what your local ISP’s policies are.

Don’t shoot the messenger…   :-)



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