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the emperor’s new clothes – a boon for social software?

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I know this is not a political blog. But Washington’s elected officials seems to have gone (finally) seriously digital

And I just can’t help myself but chime in.

I recently wrote about the Obama administration’s fervor for online social networking and viral (political) marketing.

Turns out US Congress representatives have long taken similar interest in making Web 2.0 their own

No matter where you stand politically, I believe this is generally good news for the technology industry, plus associated consumer software products and applications.

From mundane announcements of “one minute speeches” to instantaneously delivered results on House votes, at least since November 2007, the Clerk of the US House of Representatives regularly provides copious live updates “scraped” right from daily session inside the House chambers.

Then I got curious. Did I also miss the US Senate’s foray into micro-blogging

Sure enough, I did 

Although seemingly limited to Senator votes on the floor alone, Twitter has been carrying those posts at least since November 2007.

Turns out, they all nicely track back to govtrack.us, an independent Web site to “help the public research and track the activities in the US Congress.

Little did I know, D.C.’s interest in twittering created a new virtual C-SPAN if you will, sort of the “local access” approach parsed out one online message at a time.

And during yesterday’s historic session (voting on a trillion dollar support budget no less), US House representatives took to Twitter like college students (secretively, under their desks), pushing Blackberry and smartphone keys – eager to issue last-minute statements right from inside House chambers.

To top it all off, now even closed-door Presidential meetings experience their first Twitter “leaks”.

So, if this is not a political blog, why am I (still) writing about this stuff?

I am simply excited about how Web 2.0 is rapidly growing up, maturing from its early teenage “angst” appeal to a “mainstream” text and video channel – all within a couple of years.

Think of it.

As more politicians, news outlets and civic organizations thrive to adopt Web 2.0-style concepts, instant viral messaging from elected officials and others raise the legitimacy of collaborative software as a whole.

From Facebook, MySpace, YouTube, Twitter, Qik, or Utterz, you name it, this is good for the devices and the connecting broadband services that support Web 2.0 at home and on-the-go.

If you still think this trend is not real, the US Postal Service announced today a fiscal-year loss of at least $6 billion, due to a 4.5% drop, or 9 billion items replaced by email and other forms of digital viral communications. 

And although it is not entirely clear to me that the same $6 billion shifted into Web 2.0 software in its entirety  (most social networking and micro-blogging services are free or ad-based at best), it clearly shows a fundamental shift in how we capture and disseminate information these days.

On that note, have you twittered today?

  

ces 2009 redux: the star trek bottleneck

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Back from CES - the annual Consumer Electronics love fest in Las Vegas,  (OK, I am a bit late posting this) – I am actually pretty psyched about what’s coming down the consumer electronics pike this year.

As CE devices get faster, smarter, and increasingly untethered, the “on-your-terms” digital lifestyle proposition pitched to us for all these years seems a considerable step closer to its “anywhere, anytime” goal.

Yet, despite years of impressive CES innovation hoopla, I continue grappling with a personal observation I lovingly coined the “Star Trek bottleneck”:

CE designers’ propensity for innovation seems directly proportional to their lifetime exposure to, yup, you guessed it – the popular Starship Enterprise television series.

OK, I am kidding. But as with any good joke, there’s some truth to it.

To stick with the Star Trek analogy – short of time travel and “beam me up Scotty” – is there anything in CE land that Captain Kirk and his crew didn’t have that’s not readily available to us in stores today?

There’s the wireless video monitor and the wrist-band smart phone, plus the super-smart refrigerator, remote home security, and a growing number of cute gadgets.

All set in slick form factor, of course, all with build-in intelligence processing more information ever faster. Good ol’ Gene would have been proud.

In other words, it’s as if this past-century icon of sci-fi television continues to haunt our 21st century CE designers to this day.

Of course, I have no empirical data, no scientific studies. Just a pretty good hunch, mixed in with a healthy dose of cynicism, about why today’s CE industry seems unable to think more innovatively about, well about innovation itself.

Maybe it needs a new and decidedly young(er) generation of CE designers to get us beyond my “Star Trek bottleneck” dilemma? One void of stylized sci-fi TV exposure and implicit 60ies and 70ies ideas of what innovation should be.

But than again, no matter what any new group of CE designer may come up with, it still needs to stay sufficiently functional and attractive to consumers, right, or it simply won’t sell?

So, maybe it’s not just about passing the CE design torch on to the next generation, but also about our own limitation as consumers to desire (and then use) something entirely different from what we collectively perceive as “innovative” today? 

So where might we be heading next?

My guess on this, next-gen CE devices will focus on software rather than hardware, and regard bolstering quality-of-life as a key goal.

That next evolutionary step in consumer electronics might then have less to do with form factor (that’s largely covered ;-), and much more with adding previously unavailable intelligence inside and outside existing hardware concepts.

The key driver – and blocker at the same time? Our collective ability to imagine beyond the obvious.

Any of this probably not for CES 2010. But hey, let’s see what CES 2020 will bring.

  

the internet, inc. – part 3 (DNS this time)

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Historically, administration of the internet (that same internet that now supports billions of dollars of e-commerce) has been a remarkably communal, non-commercial endeavor, depending on a loose collection of several multinational government research agencies and non-profit corporations.  That such a non-centralized and flat coalition of groups and interested individuals could successfully manage the astronomical scaling up of the internet we’ve witnessed over the last few decades is truly amazing, yet largely taken for granted.

These days, though, one of the primary long-term trends we’re seeing is the emergence of the Content Delivery Network – in essence, a privatized internet.  The growth of these additional proprietary layers is primarily driven by technological considerations – both internet video and cloud computing are placing demands on the internet Vint Cerf could not have imagined.

However, the end result could well be the marginalization of today’s egalitarian public internet (we’ve already touched on the growing presence of proprietary content delivery networks and Google’s pursuit of transcontinental fiber here, and on the resulting implications for Net Neutrality here).

CDNs and proprietary backbone links both represent workarounds of the public internet routing structure, but there’s another part of the internet undergoing similar changes: the Domain Naming System (DNS).   While routing is all about numeric IP addresses, DNS is about mapping these unfriendly numeric addresses (such as “216.239.113.101” or “2001:0db8:85a3:0000:0000:8a2e:0370:7334” in the case of IPv6) to more human-appropriate names such as “digitalmissive.com”.  In other words, DNS is essentially a massively distributed database – yet one the fulfills an absolutely crucial function, if you think about it.

However, as impressive as DNS is, it’s also a key point of vulnerability – if you want to see what a jungle it is out there on the internet, just try maintaining your own publicly exposed  DNS server and watch the attacks launched against it (trust me on that one).  Furthermore, it’s not a very transparent system, and any changes made to a DNS record can take over a day to fully propagate across the entire system.  It only follows then, that as with routing, proprietary DNS systems would emerge, representing the next step in the ongoing privatization of the internet.  And so we have Dynamic DNS and firms such Dynect.  Dynect offers enterprises using distributed cloud computing applications a highly optimized private dynamic DNS system – including additional features such as load balancing, traffic management, and failover.  As with CDNs, all this functionality is localized to the end user via Dynect’s geographically diverse network of data centers, to help minimize exposure to the increasingly strained and messy public internet cloud.

Clearly, there are sound technological reasons for the emergence of these additional privatized layers of the internet.  As for what it means in terms of the nature of the internet itself going forward, I’m less sure.

Any thoughts?

  

a bit more on politicians’ use of the web…

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john mccain's facebook activity

Inspired by Andreas’ post on the comparative online presence of certain politicians, I just checked John McCain’s Facebook account – although it was updated yesterday (1/8/09), the last previous update to his profile was made on August 6th, when he announced a change of his website.  In other words, for almost the last three months of the US presidential campaign, nobody on his staff touched his Facebook profile…

I find that remarkable.

(In contrast, photos of the Obama camp watching the election night results from their hotel room were available online immediately on his still-robust Flickr account…)

  

digital governments, without heads-of-state?

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Oops, I stand corrected. My mid-December post about US presidential interests in post-campaign viral marketing wondered whether European heads of state would follow Mr. Obama’s lead.

Little did I know (I should have checked), Germany’s chancellor Angela Merkel has been podcasting weekly since mid 2006

Kudos to her (rather early) interest in this still relatively new digital medium. But this made we wonder, whether I had missed others among Europe’s leading politicians. 

As to France, I was unable to find anything on President Nicolas Sarkozy. Maybe this is because he is still relatively new in office and hasn’t quite gotten around.

But so is Prime Minister Gordon Brown over in the UK. But at least he does have his own website.

Although so far void of regular podcasts to the nation (and anyone else, for that matter), his site at least provides YouTube links to various ad-hoc press conference. A start.

Meanwhile, over in The Netherlands, Prime Minister Jan Peter Balkende has not yet taken to video podcasting either, it seems. I am somewhat surprised.

Turns out, neither does the country’s monarch seem interested in this sort of “modern” communication.

What makes me wonder is whether heads-of-state podcasts (or the lack of the same) are an indication for any government’s true commitment to bringing its country into the digital age. 

Like a CEO running a company, if you don’t try your own products, how would you know they work?

Any thoughts on this?

Be encouraged to chime in.

  

music 2.0

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As part of my ‘other life’ as a music composer/producer, about a year ago I was invited to give a workshop at the Banff Centre for the Arts in studio production.  To teach my approach to mixing, I decided to bring the individual tracks from a recent piece I had done – almost 30 discrete sound files with one instrument or part on each, that together made up the piece as a whole.  These were then remixed by the students during the workshop while I coached the sessions – not only a great way to demonstrate my personal production and mixing methodologies, but (somewhat unexpectedly) it was also very interesting to see how others approached and altered the material.

Now consider the Web 2.0 model, in which there’s no longer just that one-way street running from server to client – instead, communication occurs in a more reciprocal and viral manner.   Well, as it happens, there’s a near-perfectly analogous phenomenon going on with recorded music: much as I had done, artists are making the individual elements (or “stems”) that taken together comprise their finished recordings freely available online – to to be freely downloaded, deconstructed, altered, and remixed by anyone who cares to.  The power of today’s personal computer and the ubiquity of multitrack digital audio applications such as Apple’s included-with-the-OS  Garage Band make this possibility for everyone, not just us recording studio types.

It appears Thomas Friedman was right, the world is getting flatter….

A few examples:

  • Easily 20 years ahead of its time, David Byrne and Brian Eno’s 1981 release “My Life in the Bush of Ghosts” was, at the risk of understatement, a groundbreaking record (just ask Moby, who built a career on his 1999 homage, “Play”).  Concurrent with a 2006 Bush of Ghosts re-release, Byrne and Eno made stems of several tracks available to the public and hosted an online remix competition, in which remixes could be uploaded back to the site and then voted on – results of which can be heard here.
  • Kudus to Warner Music Group for going along with Byrne and Eno on the open licensing.   Radiohead, on the other hand, having had abandoned their traditional major label to release their latest album “In Rainbows” online themselves this year, could do whatever they pleased with the material – which was to simultaneously give away stems of the track “Nude” online for a similar remix competition.  The response from both professional DJs and producers as well as the general public was described by the band as ‘overwhelming’ – so much so, in fact,  that another track (“Reckoner“) was subsequently given away for remix as well.

Think of it as “open source music” (in fact, Byrne and Eno used the same Creative Commons license well-known in the open source software community to make the stems available).

I’m not a gamer – for me, though, (and maybe you?) this is a great way to have some fun with your computer. Try it out sometime… a little bit of creative playing around is good for you.

  

barack to all: let’s keep the conversation going. part II

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Last week, I quipped about president-elect Barack Obama’s recent commitment to video-taping the weekly Democratic radio address.

The more I think about this though, the new presidential over-the-top social viral video strategy brings up some interesting questions:

For starters, as the new administration is keen to leverage the benefits of ubiquitous online video distribution, what keeps the public from possible Obama video fatigue? 

As of today, we are in week five of the elect-president’s weekly video address and already audiences are dropping off faster than a second rate soap opera could on broadcast TV.

As of writing this post, the new administration’s first video address posted to YouTube on November 15 generated 247,600 average weekly video streams.

However, for Mr. Obama’s more recent weekly messages, viewer attention declined noticeably.

Videos published to YouTube in week three and two generated only 174,805 and 115,106 streams respectively – that’s as much as 46% fewer streams delivered compared to Mr. Obama’s first weekly video address.

But then again, last week’s video addressed the nation’s pressing issue of steadily raising job losses, as a result garnering a record 445,613 streams in only seven days. 

Clearly, subject matter matters as audiences have an acute understanding of what they deem important enough to log on, view, and listen repeatedly. 

The other thought I had, the idea of a regular viral presidential video address will capture eyeballs and minds not just among US audiences, but also around the rest of the connected globe.

By design in and outside of YouTube, Web video by nature is shared freely and abundantly. Mr. Obama’s taped messages make no exception.

Thus, from East to West, North and South, the first of these weekly video messages are likely spreading globally and virally as we speak.

Does that mean Germany’s Chancelor Angela Merkel will soon start her own weekly video campaign?

Are any regular video posts forthcoming from the heads of state in France, the UK, Iran, or Iraq?; prepared to deal with the resulting online feedback of citizens everywhere chiming in?

Interestingly, as little as ten years ago all of this would have been unimaginable.

YouTube and its ample offspring of amateur video snack sites simply didnt exist. Neither did the prerequisite broadband lines, nor PCs with processors fast enough to make Web video fun.

Fast forward, in one swoop the US presidential web video address legitimizes how far we have come in democratizing media in the past years.  

This one’s for the history books.

Rather than trying to avoid (undesireable) discourse and debate, the new White House resident seems to signal honest interest in point-to-point dialogue versus the age-old hub-and-spoke system of commercial journalism. 

The question remains whether the idea of open viral dialog can help jointly create something better down the road. 

Or is the Web’s innate capability of cheap and ubiquitous distribution to and by all merely a zero-sum game?

Well, history books might tell.

 

 

 

  

ever got pinged by your ceo?

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This doesn’t happen every day.

Rene Obermann, the Deutsche Telekom CEO himself, just pinged me, inviting me to connect to his LinkedIn profile. 

Now, two things came to mind instantly: Who else at DT got pinged? And why so late at night?

As to the former, it seems fair to assume the same invite went out to 200,000 or so of my other Deutsche Telekom colleagues around the globe.  (Because, although a Deutsche Telekom employee, I am certainly not close enough to Mr. Obermann to qualify for a personal one-on-one invite to his social network. More about this later).

As to why so late at night, myself in New York right now, my Blackberry took notice of the invite to connect to Mr. Obermann at a surprisingly late 10:43 PM EST.

Which means someone in Germany – where DT’s HQ resides – got up rather bright and early (4:43 AM to be exact), to get this out to me.

So what does this all mean?

A)  No doubt, when the top executive of a multi-national company pings you via LinkedIn, you know Web-based social networking has hit mainstream.

That’s a good thing I suppose. (Even when you know, it is his PR team that drives the initiative).

B) Driving traffic worth 200,000 individuals (at least potentially) towards a single social network doesn’t happen every day. Not even at such a popular site as LinkedIn has become.

On balance though, I don’t think they’ll mind.

C) My guess is more messages will be forthcoming from my CEO; presumably all via internal PR, all DT-related I suppose, and designed to induce informal dialog, outside corporate walls and a T-branded environment.

Whether this is going to work, let’s see. But I am certainly smitten by this new openness permeating not just inside DT’s CEO office, but in many other places these days.

Then I got really curious.

What if all the CEO’s of other leading European telecom giants have long been on LinkedIn, and I just didn’t know.

Could Rene be late in this, merely following and not leading his peers into the nebula of Web 2.0 ?

Well, turns out, France Telecom CEO Didier Lombard himself is currently not on LinkedIn. But the company maintains a corporate profile, so far with 556 FT employees auto-grouped by LinkedIn under the corporate umbrella.

Telecom Italia Franco Bernabe is indeed on LinkedIn, but so far with zero connections. What went wrong there?

Then there is BT CEO Ben Verwaayen. Yes, Ben does maintain his personal LinkedIn profile. Even better (little did I know), we are only two degrees removed. 

Tuns out, his profile page only shows a single connection so far. And the one connection separating Ben and I is someone with 500+ connections. Hardly a quality contact, I suppose.

And how about closer to (my) home, the US? Are the leading US telco CEOs populating LinkedIn?

As of my writing these lines, AT&T CEO Randall Stephenson is curently not present with a profile.

Neither is Verizon CEO Ivan Seidenberg. 

Either they (and their PR team) haven’t gotten to it, I am thinking, or they (and their PR teams) found it simply not worth their while. Who knows?

Backt to Rene Obermann. Unlike the other telco CEOs on LinkedIn, he publicly distributes a Gmail address, and has set his profile to allow insight into who else is connecting to him at any time.

This signals a level of engagement interests way above and beyond his telco peers.

Upon my last check, though (at 12:03 AM EST), his public LinkedIn profile still showed a mere eight connections.

While not overly impressive, heed the time difference, folks. I suppose some of my colleagues have literally yet to wake up to their CEO’s surprising early morning ping.

  

barack to all: let’s keep the conversation going

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OK. I admit. I am pretty psyched about president-elect Barack Obama’s recent commitment to video-taping the weekly Democratic radio address.

Psyched because it seems much more than a simple “move-over-radio” battle cry; more than just postulating the World Wide Web as the latest of many presidential (one-way) bullhorns available.

For one, the “YouTube”-ization of the weekly Democratic radio address means that a rather arcane political messaging system is coming of age.

In other words, the good old weekly radio address (finally) preps to going (legitimately) video and viral and social, in the same way as anyone’s video blog out there could.

In a way (unknowingly) echoing this season’s ABC and NBC marketing slogans, Barack Obama and team invite us to “start here” and “chime in” – but this time outside the very TV broadcasting system that for so long determined what we would see, when, and for how long.

It is certainly nothing new that a publicly elected official is unafraid to engage in a form of political messaging that – once out the door – is no longer in his control.

That’s how traditional TV (or radio and print media for that matter), works. In this the Web is no different.

But it is major that aforementioned politician whole-heartedly embraces the collaborative Web and the truly conversational two-way nature of online video given that this is past his election campaign, and that he is none less than the next President of the United States going social on his entire constituency. 

Recently asked by CNN’s Sunday talk show host Fareed Zakaria about what advice if any he would give the incoming president, Al Gore’s response was simple: “Make more expository speeches. … [the] people are downloading”.

The presidential radio address as a viral video message for all to engage with plays right into that, ups the ante for you and me, the White House versus traditional media.

Let’s see if and how this will pan out.

Have you pinged the president-elect lately?

  

internet video – does it all come down to the remote?

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I’ve long been of the opinion that longer-form (professionally produced) internet video will happen on a truly widespread scale only when the problem of getting that content over to the television is solved – and that current discussion of internet video (and how to how to best monetize it) is often based on two questionable premises:

  1. The personal computer will continue to be the primary internet video delivery device.
  2. Internet video is necessarily about short- and mid-form content.

Such discussions often completely fail to adequately recognize how profoundly game-changing direct access to the internet from the next generation of TVs and set-top boxes will be.  In other words, while short form internet video (user-generated or otherwise) will always be a workplace diversion, the main event has not happened yet – we’re still in merely a transitional, evolutionary phase of the process – a process which will end at the couch, not the desk.

Where are we now?   Several major CE manufacturers are already offering a first generation of standalone internet-enabled devices (each partnered with one or more internet video services):

Hardware:                                Service:

  • Sony Bravia, PS3               Sony Playstation Network, Amazon on Demand
  • Roku                                   Netflix, more to come…
  • LG                                      Netflix, more to come…
  • AppleTV                             iTunes
  • TiVo                                   Amazon, Netflix
  • HP MediaSmart                  CinemaNow, including others
  • Microsoft xBox360            xBox Live Marketplace, Netflix

The problem with the above scenario is that no computer means no web browser, which in turn means no Flash – so each OEM wishing to offer multiple services directly via their network interface-enabled hardware (TV, DVD, PCR or set-top box) has had to implement the interface to each service partner individually – a tremendously inefficient reinventing of the wheel.

Therefore, I’ve long felt that what’s needed is a standardized technical protocol for CE hardware to interface with these multiple video services.  Last week, Reed Hastings of Neflix expressed a similar view, noting that in the absence of standardization, “Everyone’s going to have to do customer interfaces for each device”, and further, that it’s “slowing down the market tremendously.”

While the web standards we now take for granted were developed in the shelter of academic and government agency environments, there’s a huge amount of money (and an equal amount of competing agendas) at stake in the internet video space – so the development of a new standard from the ground up at this point seems highly unlikely.  Instead, an embedded web browser running Flash (and/or Microsoft’s Silverlight) sounds like the better idea (Sony has already moved in this direction, embedding the highly-regarded Opera browser into its Bravia line of network-enabled TVs).

Admittedly, though, web on the TV leaves a bad taste in the mouth – previous attempts suffered from three major issues:

  • Bandwidth
  • Screen resolution
  • User interface

Of these three, two are already solved: most broadband connections are now capable of streaming at least SD video, and increased resolution of HD TV makes web text quite readable. The third issue alone remains: the user interface.  Recognizing this, Hastings predicts a new generation of Nintendo Wii-like pointer/motion remotes to replace the primitive up/down/left/right arrows (and four dozen other never-used buttons) on today’s remotes (interestingly, Apple has recently filed for a patent on some technology for just such a device).

Look for this to be the big story at the CES show this January…

  


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